Refund Policy

Refunds are issued only for approved return requests.

Eligible Refunds

Refunds are available when:

  • Wrong item delivered.
  • Product arrived damaged.
  • Order cannot be fulfilled.

Non-Refundable Items

Refunds are not available for:

  • Opened perfume bottles.
  • Used products.
  • Change of mind.
  • Fragrance preference or dislike.
  • Gift cards (if applicable).

Refund Processing

Approved refunds are processed within 5–10 business days to the original payment method.