Returns policy

At Venotine, customer satisfaction is our priority.

Due to the hygienic nature of perfumes and luxury fragrances, we cannot accept returns on opened or used products. This is standard practice across many fragrance retailers.

Eligible Returns

Returns are accepted only if:

• Wrong product received.
• Product damaged during transit.
• Manufacturing defect.

Return Conditions

• Request must be submitted within 48 hours of delivery.
• Product must remain unopened and in its original packaging.
• Proof of purchase is required.
• Unboxing photos or videos may be requested.